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Now on to operation. Underneath the winder is a plastic panel that has a tiny on and off switch, and that opens up to reveal two places for D batteries, and a small 6 position knob (that is so small, Orbita added a small plastic screw driver to adjust it). Now, this area looks like a collection of pieces that Orbita took right out a parts bin. No thought for ergonomics or ease of use, just what will fit and do the job. For instance, the 6 position knob changes the rotation program. Is there any legend or explanation there? No, you have to look through the instructions on the included CD, which are a highly repetitive 154 slide PowerPoint presentation. There are settings for clockwise and counter-clockwise, along with a number of different rotation frequencies. Unless you are intimately aware of your watches' needs as though they are surrogate children, you will need to access some database with "thousands of watch models" to determine the right setting. You can typically easily figure out which direction to set it, but the rest is a headache, and forget about having watches share the watch winder, you'll need to adjust the tiny adjustment knob each time. Why this knob is not larger, more obvious, and inside the case is a mystery to me. Actually, I know why, it would have required engineering and custom part making, that would have not allowed Orbita to use cheaper, more generic parts. This isn't so much a criticism to Orbita, as a gaping question in logic as to the intended sophistication of a buyer purchasing (what will be the retail price) a 0 watch winder. I would not accept this level of quality from such an expensive watch winder. Then again, most other Orbita watch winders go for much, much more. At this time I cannot explain these costs as they often seem to be arbitrarily high.
Going back to return policies at watch stores, you have to remember that they have you in mind. Wanting your business, and ensuring your continued patronization of their business is of the utmost importance. Most brick and mortar watch stores survive this way. Providing satisfactory customer service allows them to capture repeat business. That is their mainstay; namely, us watch lovers who keep coming back for more.
Eterna Kontiki OEM Black Rubber 22mm Watch Strap New Unworn
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